Rhys Harris, AI Product Director, Content Guru
Rhys Harris on orchestrating AI models for enterprise CX, sovereign AI deployment, and why consumption-based pricing doesn't work for mission-critical contact centres.
Enterprise AI
Ines Salhi, Chief Product Officer, Payfit
Ines Salhi discusses how Payfit combines AI agents with human expertise to transform payroll and HR administration for European businesses.
James Evans, Head of AI, Amplitude
James Evans discusses how Amplitude is embedding purpose-built AI agents into digital analytics to deliver context-aware insights and transform user behaviour analysis.